Service billing terms

These terms apply to service packages and invoices paid through this website.

Orders and delivery

An order begins after payment is confirmed. The package description, project brief and invoice form the commercial record of the order. Timelines that are not expressly stated on the package or invoice are agreed separately.

Recurring services

A package showing a monthly amount authorizes Paystack to charge the combined monthly amount to the card used at checkout. The first payment includes the first month and any one-time or setup charges. The next charge is scheduled one month later and continues monthly until cancelled.

Failed payments and cancellation

If a recurring charge fails, the invoice becomes overdue and the service enters a seven-day grace period. The customer can settle the missed invoice and update the card through the secure links provided. Unresolved services may be marked suspended after the grace period. Cancellation stops future renewals but does not normally refund a period already paid for.

Payments and information

Paystack processes payment details. This website stores order, invoice, contact, transaction-reference and limited card-description information returned by Paystack, but does not store full card numbers or PINs. M-PESA is available only for eligible one-time payments; automatic monthly billing requires a reusable card.

Tax invoices

Invoices are commercial invoices showing the configured business and VAT details. They are not an eTIMS fiscal integration unless expressly stated.

Questions

Contact [email protected] before payment if the scope or recurring terms are unclear.